Shipping policy

SHIPPING & DELIVERY POLICY

GoNextly

Last Updated: [Insert Date]

GoNextly currently provides delivery services to most serviceable locations across India. This Shipping & Delivery Policy explains our delivery coverage, estimated delivery timelines, shipping charges, logistics partner, and procedures for reporting damaged or missing packages.

1. Delivery Coverage

Orders can be delivered to most locations across India that are serviceable by our logistics network.

Delivery availability may depend on the destination PIN code and courier serviceability.

2. Estimated Delivery Time

Estimated delivery timelines are:

Location

Estimated Delivery

Metro locations

3–7 business days

Tier 2 / Tier 3 locations

4–9 business days

Remote / Rural locations

5–12 business days

These are estimated delivery timelines and may vary depending on the destination, courier operations, unforeseen circumstances, or other factors outside GoNextly's direct control.

3. Shipping Charges

GoNextly currently offers free shipping on applicable orders.

4. Courier / Logistics Partner

GoNextly currently uses Shiprocket for logistics and courier services.

5. Damaged or Missing Packages

If your package appears damaged, missing, or has another delivery-related issue, you must report the issue to GoNextly within 24 hours of delivery.

Contact GoNextly at:

Email: gonextly.info@gmail.com

Phone / WhatsApp: 8929756079

Please retain relevant packaging, shipment information, photographs/videos, and other evidence where applicable, as these may be required for verification.

6. International Shipping

GoNextly does not currently offer international shipping.

International shipping may be introduced in the future.

7. Delivery Delays

The delivery timelines stated above are estimates and are not a guarantee of delivery on a particular date.

Delivery may be affected by courier operations, destination serviceability, unforeseen circumstances, or other factors outside GoNextly's direct control.

8. Customer Support

For shipping and delivery assistance, contact:

GoNextly

Email: gonextly.info@gmail.com

Phone / WhatsApp: 8929756079

Support Hours: Monday–Saturday, 9 AM–6 PM IST